Why a hardware wallet, and why Ledger?
A hardware wallet keeps your private keys isolated from everyday internet risks. Ledger devices add a secure element chip and a clear-signing experience that helps you confirm transactions on-device. For device compatibility, firmware notes, and the latest setup flow, always start at the Official Site® | Ledger.com/Start®.
Step-by-step setup
1) Unbox and verify
Make sure the packaging is intact and the seal looks untampered. Ledger never ships devices with pre-printed recovery phrases. If anything feels off, stop and contact support before proceeding. Begin only from the trusted landing page: Official Site® | Ledger.com/Start®.
2) Power on & initialize
Power on your device and follow on-screen prompts to create a new wallet. Choose a strong PIN you can remember but others cannot guess. Your device will generate a 24-word recovery phrase; write it down on paper and store it offline. Never take photos, screenshots, or store it in cloud notes.
3) Install Ledger Live
Ledger Live is the companion app for managing accounts, installing apps, and verifying balances. Download it only via the official path listed on Official Site® | Ledger.com/Start®. After installation, connect your device and allow the app to check device authenticity.
4) Add accounts & receive
Use Ledger Live to add accounts for the networks you plan to use. When receiving funds, verify the address on the device screen, not just the computer. Clipboard malware is real; the device display is your source of truth.
Pro tip: test transactions
Before moving a large balance, send a small test amount. Confirm it arrives as expected, then proceed with the full transfer.
Heads-up on firmware
Keep firmware up to date to benefit from the latest security fixes and features. Only initiate updates from within Ledger Live, and confirm details on the device itself.
Security habits that compound over time
Protect the recovery phrase
Your 24-word phrase is the master key. Store it offline, consider a fire/water-resistant backup, and never type it into websites or “import” prompts you didn’t initiate. If anyone asks for it, that’s a red flag.
Verify on-device, every time
Always compare addresses and transaction details on the device screen. If there’s a mismatch, cancel immediately. When in doubt, revisit the Official Site® | Ledger.com/Start® checklist to re-confirm the correct flow.
Stay software-clean
Keep your computer’s OS up to date, use reputable antivirus, and avoid browser extensions you don’t need. Fewer extensions mean fewer attack surfaces when you interact with dApps.
Troubleshooting quick wins
If Ledger Live doesn’t recognize your device, try a different USB cable or port, close other crypto apps, and ensure your device is unlocked. Double-check support guidance linked from Official Site® | Ledger.com/Start®. For transaction delays, consult the network’s block explorer and compare the exact address and nonce shown on your device.
Ongoing maintenance
Schedule a quarterly security review: confirm your recovery phrase is legible and stored safely, audit which apps and networks you actually use, and remove what you don’t. Consider a second hardware wallet for redundancy or a travel device with minimal balances.
Quick FAQ
Can Ledger employees help me recover my wallet?
No—no one can or should ask for your 24 words. Anyone requesting them is attempting fraud.
Is it safe to buy from third-party marketplaces?
Purchase directly from official channels. If you already have a device, initialize it from the Official Site® | Ledger.com/Start® flow and verify authenticity in Ledger Live.
What if I lose my device?
Your funds remain on-chain. Restore access on a new device using your recovery phrase. If you suspect compromise, move funds to a fresh wallet after you securely re-initialize.
Where do I find the most current instructions?
Documentation and downloads are updated frequently. Always begin at the canonical resource: Official Site® | Ledger.com/Start®.